1. Introduction
Ultimate Mechanics (also referred to as “our” or “us” or "we") is committed to protecting the privacy of personal information of our current, former and potential customers (also referred to as “customers” or “you” or “your”) and to complying with our obligations to you under the Privacy Act 2020 (“Act”). 
This privacy policy describes how we will manage your personal information held by us, including how we collect, use, hold, disclose and otherwise process that information.  You will also find information about how to contact us if you have any queries, including how to update or access your personal information or make a complaint. 
By providing us with your personal information (whether directly or indirectly) you accept and consent to the provisions of this privacy policy.  If you have any questions or concerns regarding this privacy policy, please contact us. 
It is important to note that, if we are unable to collect, use, hold, disclose and otherwise process your personal information in the manner authorised by this privacy policy then we may not be able to provide you with the services we provide.

2. The types of personal information we collect.
Below we have described some examples of the types of personal information that may be collected, however this may not be an exhaustive list:
- Your name and contact details, including physical and postal address, email addresses, phone numbers, mobile numbers, and driver’s license if you loan a car.
- Financial and credit information if you apply for finance via one of our 3 rd party providers.
- Information about your vehicle, including its number plate, vehicle identification number (VIN), NZTA data, and service history where available.
- If you request or receive roadside assistance services, we may collect information about where (e.g. location) and when (e.g. date, time) you requested roadside assistance services and the assistance service that is required.
- Recordings of you from our Closed-Circuit Television (CCTV) security system.
- Information about your use of or interest in the services that we provide, for example enquiry details, your feedback or opinion on products and services, and records of your communications with us.
- Information that you share as part of your public profile on a third-party social network, or information you create and share with us by posting it to one of our social networks.
- Information relating to the way you use or navigate any of our websites, customer portals and mobile applications so that we can improve your experience and our communications with you online.  
- Other personal information that we are permitted or otherwise required by law to obtain, as well as any other information that you choose to provide us. 

3. The ways in which your personal information is collected.
We collect personal information from or about you in a variety of ways. Where possible we will collect personal information directly from you.  We may also collect information from persons you have authorised to share your personal information with us, or from whom you authorise us to collect personal information.  The most common ways we collect personal information are:
- from you directly either in person, over the phone, by email, or through our digital and online channels, for example. when:
- you make an enquiry about services, parts, or accessories:
- if you interact with us online, including via our websites or through our social media channels;
- if you enter a promotion or competition carried out by us or by a third party with official affiliation or support from us;
- from the Motor Vehicle Register, in accordance with our authorisation to access this register for specified purposes under section 241 of the Land Transport Act 1998;
- from any third-party provider of motor vehicle finance;
- from other third parties, including our business associates, service providers, contractors, and agents.

4. Why we collect personal information and what we do with it
We, and the Permitted Recipients referred to in paragraph 5, may collect, hold, use and disclose and otherwise process your personal information for the following purposes (and for any related purposes which you would reasonably expect):